The businesses listed in the Repair Directory are selected ‘reliable’ repair businesses.
The following set of criteria is used to gauge the reliability of a repair business:
- The business has a trading address
- The business has 80% or more positive online reviews, with a minimum of 5 reviews. We aim to increase this to a minimum of 10 reviews.
- A criteria on warranty should be introduced soon so listed businesses provide at least a one-month warranty on repairs.
In addition to this, we harness the expert knowledge of our communities, and will include businesses recommended directly by you, the user of the directory.
Disclaimer: we are fully aware that online reviews can be contested, or prone to manipulation. We consider “positive” reviews those that are 3/4/5 stars, and we currently cannot exclude potentially ‘fake’ reviews from this mix. The sources of our reviews are platforms such as Google, Trustpilot, Facebook, Yell, Freeindex and Checkatrade.
Items to be repaired
The list of items searchable on our platform is non-exhaustive. It currently includes the following items:
We hope to include unusual items for which it is more difficult to find a repairer.